Support

Support options and resources for Anvil API users.

Self-Help Resources

Before contacting our support team, please check if your question or issue is already addressed in our documentation:

• Check our FAQ for answers to common questions

• Review the Troubleshooting guide for solutions to known errors

• Explore our developer guides for detailed implementation instructions

FAQTroubleshooting

Contact Support

If you couldn't find a solution in our documentation, please reach out to us through one of the following channels:

Email Support

For technical issues or account-related questions:

• Email: [email protected]

• Please include detailed information about your issue, including error messages and steps to reproduce

Support Hours

Our team is available to respond to inquiries 24/7. However depending on your API tier, you may experience longer response times.

When Contacting Support

To help us resolve your issue more quickly, please include:

1. Your API key identifier or email address associated with your API key

2. Environment (mainnet, preprod, preview, etc.)

3. Context of what you are building. (e.g. a Minting dApp, a DeFi application, etc.)

4. Detailed description of the issue

5. Relevant error messages and timestamps

6. Steps to reproduce the problem

7. Any code samples (with sensitive information removed)