Anvil API

Support#

Self-Help Resources#

Before contacting our support team, please check if your question or issue is already addressed in our documentation:

  • Check our FAQ for answers to common questions
  • Review the Troubleshooting guide for solutions to known errors
  • Explore our developer guides for detailed implementation instructions

FAQ

TroubleshootingCommon Errors and Troubleshooting.

Contact Support#

If you couldn't find a solution in our documentation, please reach out to us through one of the following channels:

Email Support#

For technical issues or account-related questions:

  • Email: hello@ada-anvil.io
  • Please include detailed information about your issue, including error messages and steps to reproduce

Support Hours#

Our team is available to respond to inquiries 24/7. However depending on your API tier, you may experience longer response times.

When Contacting Support#

To help us resolve your issue more quickly, please include:

  1. Your API key identifier or email address associated with your API key
  2. Environment (mainnet, preprod, preview, etc.)
  3. Context of what you are building. (e.g. a Minting dApp, a DeFi application, etc.)
  4. Detailed description of the issue
  5. Relevant error messages and timestamps
  6. Steps to reproduce the problem
  7. Any code samples (with sensitive information removed)